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    • Home
    • Medicaid Waiver Services
    • Private-Pay Home Care
    • Friends & Family Support
    • FAQ
    • Careers

  • Home
  • Medicaid Waiver Services
  • Private-Pay Home Care
  • Friends & Family Support
  • FAQ
  • Careers

Indiana Medicaid Waiver Services

Serving Indiana Waiver Participants and Families. Person-centered support for individuals and families participating in Indiana Medicaid waiver programs. 

CALL: 800-597-6958

Discuss Waiver Services

Support Built Around the Individual

Sincere Residential Services provides compassionate, person-centered support to individuals participating in Indiana Medicaid waiver programs. We work with individuals, families, guardians, case managers, and other members of the support team to help deliver authorized services identified in each participant’s person-centered plan. 


 Eligibility, service selection, authorized hours, and funding are determined through Indiana Medicaid and the participant’s waiver planning process. Contacting Sincere Residential does not guarantee eligibility or authorization. 

Participant Assistance and Care (PAC)

Support Through the Family Supports Waiver

 Participant Assistance and Care helps individuals with intellectual or developmental disabilities build and maintain greater independence at home and in the community. Support is based on the individual’s assessed needs, goals, preferences, and authorized person-centered plan. 

 

Examples of support may include:

  • Assistance with personal care and daily routines 
  • Support with mobility and maintaining personal safety 
  • Help developing and practicing daily living skills 
  • Support participating in community activities 
  • Assistance carrying out goals identified in the person-centered plan

Already participating in the Family Supports Waiver? Sincere Residential can speak with you, your family, guardian, or case manager about authorized PAC services and current service needs. 

Community Integration and Habilitation (CIH) Waiver Services

Support Through the CIH Waiver

The Community Integration and Habilitation Waiver supports eligible children and adults with intellectual or developmental disabilities who need individualized assistance to live safely and participate fully in home and community life. 

 

Sincere Residential’s approach includes:

  • Respect for each person’s choices, preferences, and rights 
  • Support based on authorized services and person-centered goals 
  • Coordination with families, guardians, case managers, and support teams 
  • Assistance that promotes independence, skill development, safety, and community participation 
  • Clear communication about changing needs and service delivery

Individuals already participating in the CIH Waiver—or families working with a case manager—may contact Sincere Residential to discuss authorized services and provider availability. 

Additional Waiver Services

Depending on the participant’s waiver, assessed needs, and authorized person-centered plan, Sincere Residential also provides the following services: 

Structured Family Care

A family-based service arrangement that provides ongoing support, guidance, training, and oversight within the participant’s home environment. The service is designed to promote stability, independence, safety, and meaningful participation in everyday life. 

Residential-Based Habilitation

Individualized support that helps participants develop and maintain daily living skills, increase independence, remain safe, and participate in home and community life. 

 Service availability and requirements vary by waiver and authorization. Sincere Residential will review the participant’s approved services with the individual, family, guardian, and case manager before service begins. 

How to Begin Services with Sincere Residential

Step 1 — Contact Sincere

Tell us which waiver and authorized services the participant currently has, the location where support is needed, and the desired schedule. 

Step 2 — Coordinate with the Support Team

With appropriate permission, we communicate with the participant, family, guardian, case manager, and other support-team members to understand current needs and authorized services. 

Step 3 — Review Provider Availability

Sincere Residential reviews staffing, service location, schedule, and the requirements of the authorized person-centered plan. 

Step 4 — Prepare to Start Services

If Sincere is an appropriate provider and the required authorizations are in place, we coordinate the documents, service planning, and start date with the participant and support team. 

Sincere Residential cannot determine waiver eligibility or authorize services, hours, or funding. These decisions remain with the applicable Indiana Medicaid waiver program and planning team. 

Contact Us

Contact Us

Speak With a Sincere Representative Today

Sincere Residential

9165 Otis Ave., Suite 104, Indianapolis, IN 46216

PHONE: 800-597-6958 EMAIL: services@sincere-res.com

Hours

Open today

09:00 am – 05:00 pm

Please submit your requests by clicking the link. Please do not submit medical records, Social Security numbers, Medicaid identification numbers, or other sensitive health information through this form. 

Request a Waiver Services Consultation

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Sincere Residential

9165 Otis Ave., Suite 104, Indianapolis, IN 46216

800-597-6958

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